FAQ

Last updated: 15 April 2025

When will I receive my order?
We need 1 to 3 business days to process your order. Delivery usually takes another 5 to 7 business days, so you can expect your order within 6 to 10 business days in total.

Can I track my order?
Yes, we provide Track & Trace for all shipments. Once your order is shipped, you’ll receive a link to your order status page where you can follow the delivery progress. Please note that tracking updates may take a little time to appear after shipping.

Are there any shipping costs?
We do not charge any shipping fees — shipping is always free, no matter where you are.

How do I return an item?
Please see our Refund Policy for detailed instructions on how to return an item and start the process.